Who We Are at Casinoways
We are Casinoways, a UK-facing online casino launched in 2022 and operated by Casinoways N.V. This page tells you who stands behind the platform, how we are licensed, and what we guarantee every time you log in.
Our Story Since 2022
Casinoways went live in 2022 with a simple brief: build a casino that loads fast, pays out fast and explains its own rules without small print. Our founding team came from payment processing and game studio backgrounds, so we started with the parts players actually notice: withdrawal speed, clear bonus terms and a game lobby without clutter.
The first year was about infrastructure. We onboarded our core providers, built the mobile HTML5 platform you use today and put our verification workflow in place so that first withdrawals clear without repeated document requests. Since then we have grown the library to roughly 3,000 games and added a five-tier VIP club, weekly 10% cashback and Friday reload bonuses.
What We Offer You
The Platform in Numbers
Our library holds about 3,000 titles: 2,500 slots, 180 live dealer tables, 150 table games, 70 jackpots and 25 crash games. Thirteen studios supply them, including Pragmatic Play, Evolution, Play'n GO, Nolimit City, NetEnt, Hacksaw, Microgaming, Playson, Blueprint, Betsoft, Spinomenal, Evoplay and Fantasma. We are a casino-only site: no sportsbook, no side products, one lobby done properly.
- Deposits: Visa Debit, Mastercard Debit, Trustly, Paysafecard, Apple Pay, Google Pay, Skrill, Neteller, MiFinity, Jeton and five cryptocurrencies (BTC, ETH, USDT, LTC, DOGE)
- Withdrawals: from £20, up to £4,500 per day and £18,000 per month, with no fees from our side
- Payout speed: 0–24 hours for crypto and e-wallets, 1–5 business days for cards and bank transfer
- Currencies: GBP, EUR, BTC, ETH, USDT
- Site languages: English, German, French and Norwegian
Our Licence and Regulation
Casinoways operates under licence OGL/2024/842/0350 issued by the Curaçao gambling authority. The licence binds us to audited game fairness, anti-money-laundering controls and a formal complaint procedure you can escalate to the regulator if we ever fail to resolve a dispute.
Regulation also means restrictions. We do not accept players from the United States, France, the Netherlands, Belgium, Spain, Italy, Denmark, Sweden, Portugal, Iran or North Korea. If you are unsure about your jurisdiction, our support team will confirm your eligibility before you deposit.
Security and Fair Play
How We Protect Your Account
All traffic between your device and our servers runs over TLS encryption, and payment data is handled by licensed processors rather than stored on our platform. Every game result on Casinoways comes from a certified random number generator tested by independent labs, and we publish the RTP of each title in its info sheet.
Know-your-customer checks are completed before your first withdrawal: a photo ID, proof of address and proof of payment method. Verification takes up to 3 business days, and once it is done you will not be asked for the same documents again unless they expire.
- TLS encryption on all pages and transactions
- Certified RNG software audited by independent testing labs
- Segregated player balances, never used for operating costs
- KYC verification before the first withdrawal, up to 3 business days
Our Commitment to Players
Responsible Gambling
Gambling should stay a paid hobby, not a problem. Every account on Casinoways can set deposit limits, loss limits and session reminders, or self-exclude for a fixed period, and those tools apply immediately without a support ticket. We also link directly to GamCare, BeGambleAware and GAMSTOP so free, independent help is one click away.
Transparency is the other half of the commitment. Our welcome bonus of 100% up to £250 plus 500 free spins carries a 35x wager, a £20 minimum deposit, a £9,000 max win and a 30-day validity window, and we state that on the promotion page rather than burying it. The same plain-terms approach applies to every reload, cashback and tournament we run.
Talk to the Team Behind Casinoways
Casinoways N.V. is the operator of this platform, and our support desk works around the clock: live chat is available 24/7 and email reaches us at [email protected], with first replies typically within a few hours. VIP members from tier three upward also get a personal account manager for withdrawals, bonuses and verification questions.
Whether your question is about a pending withdrawal, a bonus term or a game that will not load, you will always reach a trained human, not a script. That standard has not changed since launch, and it is the one part of Casinoways we refuse to automate.
Frequently asked questions
Who owns and operates Casinoways?
Casinoways is operated by Casinoways N.V. and launched in 2022. You can reach the operating company's support team 24/7 via live chat or [email protected].
Under which licence does Casinoways operate?
We operate under Curaçao licence number OGL/2024/842/0350, which requires audited game fairness, AML controls and a formal player complaint procedure.
How long does verification take?
KYC verification before your first withdrawal takes up to 3 business days. You will need a photo ID, proof of address and proof of your payment method.
Can I set limits on my own account?
Yes. Deposit limits, loss limits, session reminders and self-exclusion are available in your account settings and apply immediately, alongside links to GamCare, BeGambleAware and GAMSTOP.